Acer Care Recovery - There was en error resetting your PC
please helpme fix my laptop, i was trying to reset to factrory settings but it was saying it has an error in reseing the pc but did not change any thing then i tried over and over i have done it and reformat it but not in factory setting it just put all the orignal app o the pc and took away my file but the updates and slow performance is still there
Answers
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Hi,
Could you please post the model of your laptop, Operating system and other hardware details, without these informations it's very difficult for anyone to help you.
So you have done a clean install and saying it's still slow, am I right?
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Hi,
my laptop is acer aspire cloudbook 11, i try to reset my laptop but suddenly it fails so my laptop is stock up on restarting after acer logo appears it will turn black again and return to acer logo again, what can i do to fix this problem, please help me.
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eric1108 wrote:Hi,
my laptop is acer aspire cloudbook 11, i try to reset my laptop but suddenly it fails so my laptop is stock up on restarting after acer logo appears it will turn black again and return to acer logo again, what can i do to fix this problem, please help me.
Hi,
Have you tried a battery reset? If you haven't give this a try:https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset
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Presuming you chkd for viruses and malware !
There could also be something 'hinky' within the so-called "acer care recovery" utility !
Even though the option was there in all 4 (F5-573G) units I tried out, I always went straight to the actual Win10 recovery options level (ignoring the acer authored recovery options) .
Ex. to "Reset PC" ;
https://www.laptopmag.com/articles/reset-windows-10-pc
And then i would get rid of the acer bloatware which includes the so-called ".... care recovery";
https://www.pcmag.com/news/348679/how-clean-up-windows-10-with-the-refresh-windows-tool
IMHO
D'
p.s. "....4 units I tried out...",
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