Loud Humming / Buzzing sound in Predator G6 710

CKV
CKV Member Posts: 7 New User
edited March 2023 in 2017 Archives

Specs : 

Machine : Acer Predator G6 710

Processor : Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz

Video Card : NVIDIA GeForce GTX 1080

Ram : 16 GB

System : Microsoft Windows 10 (build 14393), 64-bit

 

Every time I use my head phones to play a game or something I can hear this loud buzzing sound in the backround.

It is super super annoying and it is impossible to play with this sound, it doesn't stop.

Just when I exit the game. that's when it stops.

Please tell me what I have to do to be able to fix this issue.

Thank you!

- Nick

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    headphones are connected to front jack or rear jack?

     

    do you hear the same buzz sound even when playing some youtube videos?

    I'm not an Acer employee.
  • CKV
    CKV Member Posts: 7 New User

    It is contacted to the front gear.

    And no. it is just in games.

    And I just noticed that CSGO isn't doing noices. when you shoot. you can hear the buzzing gets a little louder and when you stop shooting it is coming back to the normal annoying buzz

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    can you try to connect to the rear jack instead?

    I'm not an Acer employee.
  • CKV
    CKV Member Posts: 7 New User
    It doesn't make sound when you plug it in the back, I knew it already, I just wanted to know why ir is buzzing in front and if there is a way to fix it.
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    probably there are some interferences, it's hard to try to fix it without having the PC, i suggest you to take it to a computer shop and have it checked.

    I'm not an Acer employee.
  • MrBull
    MrBull Member Posts: 19 New User

    The front jacks are connected through one of the four cables that run from a collection point that is completely surrounded by metal in the front with the USB. 

    This black cable is run next to the really heavy black lines and the small black line. 

    They run through a metal chasis from the USB/Jack point, then down and sometimes under the Video card.  You will know you have the correct line cause it has a black plug on the end.

    The two heavy line collect together to the USB connection, and the smallest line has a yellow plug going into the CRF1 port on the board.

    Just chase your line from the connection on the board making sure that it is not rubbing anyplace and it is as far away from the power source cables as possible.

    What it sounds like is your problem is a grounding issue.  Most common on the 3.5mm jacks.cable 3.jpgcable1.jpgcable2.jpgcable4.jpg