Need a Acer One ZG5 battery 19 v. Source and cost?

JanetHudgins
JanetHudgins Member Posts: 13 New User
edited March 2023 in 2017 Archives

I have this litte Acer for piano programs. It had a new battery when I bought it which was a couple of years ago but the battery was gone after a few months when I didn't use it. Without the battery it's incredibly slow so guess I need to replace it. I've looked at the prices and they range from $18. to 99. Does anyone know what I need, where to get it and what I should pay?

Comments

  • laurent_14
    laurent_14 ACE Posts: 10,310 Trailblazer

    Hello,

     

    Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.

    France
  • JanetHudgins
    JanetHudgins Member Posts: 13 New User

    Hello Laurent:

     

    Thanks for your response. First ten of S/N: LUS040B109

     

     

    There is another set of numbers for SNID: ***

     

    Janet

     

    [edited for privacy - THIS IS A PUBLIC FORUM - please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, full serial numbers, etc.]

  • laurent_14
    laurent_14 ACE Posts: 10,310 Trailblazer

    Here are the part numbers of the original batteries:

    Spoiler
    BT.00307.004BATTERY.LI-ION.3C.2200mAH.WHT
    BT.00307.005BATTERY.LI-ION.3C.2200mAH.WHT
    BT.00307.007BATTERY.LI-ION.3C.2200mAH.WHT
    You will be able to buy a new battery from this Acer parts partner.
    Note: WHT means White.
    France
  • JanetHudgins
    JanetHudgins Member Posts: 13 New User

    Thanks for the lead. Tried it and they say they don't have these batteries and not expecting to. So is this a too-old computer to expect to find a battery for it (although these responses online indicate they are available but who to believe with the extreme price range?) ?

     

    Appreciate your help.

     

    Thanks

  • laurent_14
    laurent_14 ACE Posts: 10,310 Trailblazer

    Hi Janet,

     

    In this case, I suggest you this compatible battery.

    France
  • JanetHudgins
    JanetHudgins Member Posts: 13 New User

    Thanks. Got the battery. Just one thing. I didn't take to being yelled at for a faux pas I wasn't aware of. A quieter level of remonstration would make a deeper impact.

     

    Really appreciated the help and would not otherwise have known where to get the battery.

     

    Cheers

    Janet

  • laurent_14
    laurent_14 ACE Posts: 10,310 Trailblazer

    Hi Janet,

     

    Sorry I don't understand your sentence (hmmm few French words Smiley Happy):

    I didn't take to being yelled at for a faux pas I wasn't aware of. A quieter level of remonstration would make a deeper impact.

     

    In all cases...

    Avastar.png

    France
  • JanetHudgins
    JanetHudgins Member Posts: 13 New User

    literally ‘false step.’  

    mistake, blunder, gaffe

  • laurent_14
    laurent_14 ACE Posts: 10,310 Trailblazer

    Janet, I'm French so I understand the meaning of un faux pas.Smiley Happy It's the meaning of the English sentence...

    France
  • JanetHudgins
    JanetHudgins Member Posts: 13 New User

    It's this response to your request for the Model numbers, and apparently I added a number that was considered personal...I think. This was in the reply box in red: 

     

     

    here is another set of numbers for SNID: ***

     

     

    [edited for privacy - THIS IS A PUBLIC FORUM - please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, full serial numbers, etc.]

  • JanetHudgins
    JanetHudgins Member Posts: 13 New User

    BTW I'm struggling with French, mainly because I don't get a chance to speak it so you could offer that service here under the banner of just being helpful Smiley Wink 

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