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My laptop not connecting to the internet

I've recently purchased this PC' however I've been trying to connect to wireless since 5 days, and the wireless connection is disconnecting very frequently. I'm sure that the issue is not on my wireless connection, but my Acer Spin 1 (SNID *********; S/N NXGL5EM021*********), as I'm able to surf on internet through the same wireless connection by other devices (e.g. my mobile phone, another PC etc.) without any issues. How could we solve this problem?

 

[edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, full serial numbers, etc.]

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