Need to purchase several motherboards for VX4620_UI3324X

hcotech
hcotech Member Posts: 2 New User
edited March 2023 in 2017 Archives

I'm looking for mobo replacements for a few units that are out of warranty. Model is VX4620_UI3324X. Any help is appreciated, thank you.

Best Answer

Answers

  • Hello,

     

    Do you use the version pre-installed of Windows (shipped with the desktops)?

    France
  • hcotech
    hcotech Member Posts: 2 New User

    Sorry for late reply on this - had a long weekend. Yes, we do use the pre-installed version of Windows (they came with an 8.1 license but were downgraded to Windows 7 on my request, and then we updated them to Windows 10 during the free upgrade period), but if needed, we have a volume license for Windows 7 Pro that can be used on these computers. We've had to do that with warranty repairs where they put in a new motherboard and our old Windows key was invalidated and no longer usable, so honestly I'm kind of expecting to need to do the same thing here. It sucks, but it is what it is. 

  • laurent_14
    laurent_14 ACE Posts: 10,016 Trailblazer
    Answer ✓

    Hello,

     

    The part number of your motherboard is:

    Spoiler
    DB.VEA11.002MAIN BD.B75.WIN8

    You should contact these Acer partners:

    France