How do I retrieve my D-drive? It has disappeared.

DSB
DSB Member Posts: 1 New User
edited March 2023 in 2016 Archives

I have an Aspire AX1420G-U5832. All of the sudden my d-drive option disappeared. Now I can't view pics on CDs. Please help!

Answers

  • PMiner
    PMiner Member Posts: 180 Enthusiast WiFi Icon

    this is most likely a driver issue. to fix this, go to device manager (windows15x15.png+X) and find your drive, it may be recognized as unknown device, or may not show up at all. of it does show up, rignt click, them click uninstall, then delete driver. then at the top click, action, and scan for new hardware. this should reinstall the driver. if you cannot find the drive, or if reinstalling did not solve your problem, go here to download the driver.

  • arob
    arob Member Posts: 4 New User

    Same problem here.  I went through the "uninstall driver" procedure etc - no luck!  So, I'll try downloading driver from Acer downloads page, but which specific driver download do I need?  Thanks