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I bought an Aspire AXC-704G-UW61 with Windows 10. Not able to setup new user. Is there a default?

Is there a default user name and password for Windows 10?  I am unable to sign on.  It comes up with defaultuser0 and looking for a password.  I tried defaultuser0 but it did not work.

FAQ & Answers

  • IronFlyIronFly ACE Posts: 18,412 Trailblazer

    try to reset windows 10, at boot press Alt+F10 keys and choose to reset deleting all personal files, check if this delete the password request.

    I'm not an Acer employee.
  • GCSmaster1GCSmaster1 Member Posts: 3

    Thank you for your reply.  I tried it and it did not work. Still not able to create my own account.

  • IronFlyIronFly ACE Posts: 18,412 Trailblazer
    So you are prompted for a password?

    Have a call with Acer support service, it's not the standard behaviour.
    I'm not an Acer employee.
  • GCSmaster1GCSmaster1 Member Posts: 3

    I found out that if you press and hold the left shift key while selecting restart it will bring you to another screen. You choose "Troubleshoot" then "Reset This PC" Then "Remove Everything". At this point you can reset the PC then you can enter all your information to creat a new account.

     

    Thanks for your help!

  • IronFlyIronFly ACE Posts: 18,412 Trailblazer

    you welcome, glad you fixed.

    I'm not an Acer employee.
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