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Switch Alpha 12 Dark Screen

mromolinomromolino Member Posts: 14

One day it's fine the next day, not so much.  All I have now is a dark screen.  It looks to be powered on, power light it lit, keyboard lights up.  Worked with Acer support yesterday but didn't make any headway. I'll be sending it in for repair under warrenty but I'd rather not if anyone has any ideas?

FAQ & Answers

  • Acer-MaryAcer-Mary Acer Crew Posts: 868 Acer Crew

    Sorry this has happened. Based on what you are saying we would recommend the system be serviced by Acer for the LCD display. Likely this is a hardware problem with the display itself. Please contact Acer support so they can set up a warranty repair for you. 

  • mromolinomromolino Member Posts: 14

    Just got it back from service today.  Looks like they replaced the main board and a cable.  At least my drive is still intact.  Thanks Acer -

  • Acer-MaryAcer-Mary Acer Crew Posts: 868 Acer Crew

    Glad to hear your system was repaired and back to you ok. You have a great week!

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