ACER M5 481TG HD WEBCAM DRIVER

roybenson
roybenson Member Posts: 6 New User

HD WEB CAM NOT WORKING.. ALWAYS PROMPT ME " FOUND NEW HD WEBCAM DO YOU WANT CONTINUE USING IT" IF I CHOOSE YES IT ONLY PROMPT ME THE SAME MESSAGE. 

 

1.tried dowloading updates still not working.

2.tried e recovery for drivers still not working

 

see pictures

 

http://imageshack.us/photo/my-images/607/73906945.png/ 1 

 

http://imageshack.us/photo/my-images/534/97223631.png/ 2

 

 

Answers

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    Good day

     

    1. Update the bios to the latest bios update

    2. Do a system restore to the last date you could use the camera.

    3. Formatt and reload OS to factory default using Acer eRecovery Management

     

    Regards,

    Freeza

  • roybenson
    roybenson Member Posts: 6 New User

    hi Freeza thanks for the reply.

     

    i tried 1,2,3 still not working..

     

    Black Screen Only upon opening Acer Crystal Eye Web Cam.

     

    my os windows 7 premium x64

    my imaging device:

     

    1. SPCA2082 PC Camera.

     

    i just tried downloading the latest update ACER.1.5.3501.22428_AVC121031-01 still not working.

  • dre4mers
    dre4mers Member Posts: 1 New User

    Same thing here, i have sound notification on windows indicates that a new hardware plug and unplug again, it only stop when i launch acer crystal webcam app

     

    Please respond...

     

    Thx

  • roybenson
    roybenson Member Posts: 6 New User

    i fixed it.. i accidentaly broke my led screen. so what i deed is to remove the camera and the connection and then put it back.. the camera works fine now.. the solution went expensive for -_-.. but for you guys lucky need not to broke your led screen.

     

    1.use recovery to install old camera driver..

    2.re connect camera from internal screen you need to open it.

    3. reconnect connection from down below.

    4.reboot

    5.it works for me.. did my google for almost a month nothing help. but this one does.. you can bring it to the service center to do that for you.

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