Acer Aspire E1-572G Bluetooth not working

bust91
bust91 Member Posts: 2 New User

Running windows 8.1. have tried all fixes online, reinstalling drivers, troubleshooting etc etc.

What can I do.?

My phone connects to the speaker just fine, but also the phone connect to my laptop fine. however, the speaker cant connect to the laptop. On my laptop, the speaker appears as 'unknown, ready to pair', and when i try to pair it doesnt work.

Thanks

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    Make sure Bluetooth is enabled using these steps:

     

    1. Press the Windows ( ) key + C, or swipe in from the right edge of the screen to open your Charms.
    2. Select the Settings charm, and then click Change PC settings.
    3. Click on PC and devices and then select Bluetooth.
    4. Move the Bluetooth toggle switch to On.

    If it is enabled try pairing a different Bluetooth device such as a headset or mouse. If no Bluetooth device will connect please contact Acer support for your region from this link:

    https://www.acer.com/worldwide/

  • bust91
    bust91 Member Posts: 2 New User

    I have followed your steps and this did not help. I have reinstalled all the drivers and other solutions on the link you posted. What else can I do?