Acer v5 471G battery bar shows "Plugged in Charging" but not actually charging, stuck at 0%

akibmasud
akibmasud Member Posts: 3 New User

I am using Acer Aspire v5 471 G for about 4 years now. Recently I ma facing this issue. My battery bar shows plugged in charging but actually not charging. Battery level stuck at 0%, battery bar showing "x" mark and laptop doesnt start without connecting it to power. I tried uninstalling Microsoft ACPI complaint control method battery then reinstalling it. It worked for a single time, now its not working no matter how many times I reinstall it. Is it a Software related issue or hardware? Should I replace the battery? Will it work? Please suggest me

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