Power still on after shutdown

iggs_1
iggs_1 Member Posts: 23 New User

Hi guys,

I have an Aspire S7 392. For the last month when I shut down my laptop the blue light indicating power stays on even though the keyboard and the screen shuts down. I assumed that everything was shut down however something is still running and drains the battery when the blue light is on. As a result of this, I need to manually hold the power button down so my device shuts off.
Does anyone know why this is happening and what the fix for this would be?
Any feedback would be welcomed.
Cheers
Quang

Answers