E310 Firmware Upgrade Problem

ravi_sarma
ravi_sarma Member Posts: 2 New User

My E310 has downloaded a 110 mb file for firmware upgrade to 5.04 i think.

After half-way, it says:

 

****** WARNING ! ! **********

Do not remove Battery and SD Card

***********************************

Backuping ...

Cookie file read failed !!

 

 

Now it is stuck there. Even removing the battery, or hard-reset is not helping. The screen is just stuck with the above message.

Is there any solution to this?

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon
    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support
  • ravi_sarma
    ravi_sarma Member Posts: 2 New User

    Thanks Tommy,

     

    I find that there is no support available for Acer Mobile phones in my region (Chennai, India), and the nearest technician is in Europe.

     

    If you can give me any instructions, I can carry them out carefully, even if they are complicated like flashing of ROM if necessary, provided it is documented properly. Else I will have to wait for someone going to Europe.

     

    Thanks and regards,

    Ravi Sarma

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