[E5-532G-p4YU][Audio]About Audio sound and Performance

QTimothy
QTimothy Member Posts: 8 New User

1.The sound is so small after play mp3/wave or any other video file. (I have to compare the sound from Acer E3-112-C31G machine) you can compare the soundfor E3-112-C31G and E5-532G-p4YU.(open the audio volume to high and then play the audio file to check the sound. the E5-532G-p4YU is so bad for audio ) 

2.The internal Panel isn't closed after open internal Panel and then closed internal Panel for serval times.

3.After system boot to Win10 RS1 14393 x64 OS and then open the explore like as Firefox or IE even open an application,the system will wait over 15 seconds and then execute the  Firefox or IE or application.

The system performance is so bad than our Acer E3-112-C31G machine.

 

Best Regards,

Timothy

 

 

Answers

  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru

    We suggest you reinstall the audio driver to see if it will fix the issue first.

    Check out this thread in the Community.

     

    http://community.acer.com/t5/V-and-VN-Series-Laptops/Sound-is-terrible-but-when-I-lock-the-pc-with-sound-playing-it/m-p/416715#U416715

    minimizar para MAXIMIZAR.

    Descubra a mais recente e inovadora tecnologia que chegará no mercado, next@acer.
  • QTimothy
    QTimothy Member Posts: 8 New User

    1.I had unstall and then install audio driver for serveral time. I have compare that E3-112-C31G and E5-532G-p4YU about audio volume(click full voulume or low volume). The sound is so small when click audio sound to full volume on E5-532G-p4YU platform. I think that is hareware (speaker)issue on E5-532G-p4YU platform. I have been to try more E5-532G-p4YU platform on phiscal shop for Acer. The same issue is preent in another E5-532G-p4YU platform. but I can't reproduce this issue on E3-112-C31G platform.

    2.For performance, I know this Notebook isn't high performance machine. but I have compare that  E3-112-C31G machine. This E5-532G-p4YU platform is not better than E3-112-C31G machine.

     

    example: Under Win10 RS1 build 14393 OS, Open multi video files and then extract more zip file, you can to check that performance is so bad due to system do multi task is busy and change to slowly.

     

    Best Regards,

    Tim