win 7 home premium 64 bit new install will not update

Miller
Miller Member Posts: 2 New User

I have tried to no avail to install a new win7 home premium 64 bit op system. I manually downloaded internet explorer 11 but have been unable to update anything else. I have tried all the the available solution on google and ms knowledge base. i AM AT wits end after a week of watching a green line go across my screen. Help a guy with plenty of patience.

Mickey

Answers

  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru

    What device do you own?

    What Windows came with the device when purchased?

    Is your device in warranty?

     

    minimizar para MAXIMIZAR.

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  • Miller
    Miller Member Posts: 2 New User

     

     

    My machine is  (Emachine)a EL1850-01E/Acer Group CO.7P201.001

     

    Windows 7 home premium 64 bit factory installed. I have original Key (I lost my recover partition that why I got the disk)

     

    The machine has long since been out of warranty, I was just restoring which is otherwise a good machine.

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    Do you have a service pack installed yet? Sometimes it's easiest to install that manually since it takes so long to install over the air.

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