my realtek audio speakers are not emitting sound

calsteve
calsteve Member Posts: 7

Tinkerer

 

All of a sudden my sound from the internal speakers stopped working on my Acer Aspire S5.  In device manager I see this message:

 

Currently, this hardware device is not connected to the computer. (Code 45)

To fix this problem, reconnect this hardware device to the computer.  

 

 

 

Has anyone encountered this?  how was is resolved?

Best Answer

  • calsteve
    calsteve Member Posts: 7

    Tinkerer

    Answer ✓

     

     

    I reinstalled the driver and it is working.  thanks!

Answers

  • Hello,

     

    1. Have you tried to re-install the Realtek driver?
    2. What model do you own exactly?
    3. What OS do you use?
    France
  • calsteve
    calsteve Member Posts: 7

    Tinkerer

     

    Hi,

     

     

    yes, I reinstalled the driver.

     

    my model is the Acer Aspire S5

     

    I may have mistakenly updraded to Windows 10 and I am not sure if my Acer is equipped to run Windows 10.

  • Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.

    France
  • calsteve
    calsteve Member Posts: 7

    Tinkerer

    May i ask why?

     

  • PMiner
    PMiner Member Posts: 180 Enthusiast WiFi Icon

    Have you tried to remove the driver? if not, right click on the device (in device manager) and click uninstall. if you are prompted to remove the driver, click yes. it will then ask you to restart. After the restart, it should have reinstalled the driver. if not, download it from Acer (if you haven't already.) 

    If that doesn't solve your problem, you may need to reinstall the CPU driver from the Acer support website. This is how I fixed the sound on my Acer laptop. Hope this helps! Smiley Very Happy

     

    -PMiner

  • calsteve
    calsteve Member Posts: 7

    Tinkerer

    Answer ✓

     

     

    I reinstalled the driver and it is working.  thanks!

  • PMiner
    PMiner Member Posts: 180 Enthusiast WiFi Icon
    If my solution helped you, could you please click "accept as solution" on my post, please? I would really appreciate that. ^_^