aspire E5-552g graphics card problem.

Sandrino
Sandrino Member Posts: 14 New User

I have tested this graphics card to no end and done everything I could to make it work as it should ( my computer is the acer aspire E5-552g-T3A1) with the cpu being the A10 8700p and the os being windows 10. The game stutters like mad on it and when I bring up gpu-z or msi afterburner then it shows that the speed (Mhz) of the gpu jumping up and down from 0 to 1125 mhz every other second. Before you ask, yes I have set my entire laptop to run at full speed all the time and all of my drivers are up to date, strangely enough the speed of the gpu can go from stable to jittery depending on what the gpu is trying to render.

 

Even stranger, it is possible to temporarily fix it by rapidly plugging in and out the charger multiple times, then it becomes stable for the next two minutes or so.

If you are asking, no it is not an issue with the thermals as they are actually quite low at 60 degrees celsius. All this points to either a issue with the bios ( mine is up to date by the way) or the drivers. Maybe an update to the vga bios would work ( if acer would make one, please do so to fix the issue. The graphics card being the R7 M360.

Answers

  • Sandrino
    Sandrino Member Posts: 14 New User

    I will post a video about it sometime soon enough and show you guys the problem.

  • Sandrino
    Sandrino Member Posts: 14 New User

    By the way none of this happened in windows 8.1 and it happened just when I upgraded my os to windows 10, so maybe something in windows 10 is not quite fond of my laptop's BIOS or something like that. 

  • Sandrino
    Sandrino Member Posts: 14 New User

    By the way all these rapid graphics card change of speed (mhz) is causing major stutters in the games that I play and annoys me a LOT. but why though is the temporary solution to quickly plug in and out the charger multiple times work for a very short time. ( please acer say that you are working on a BIOS update or something).

  • Sandrino
    Sandrino Member Posts: 14 New User

    About that video, it is getting rather late where I live so I will do it tomorrow

  • Sandrino
    Sandrino Member Posts: 14 New User

    Here is the video that I talked so much about

     

    LINK: https://www.youtube.com/watch?v=ZlTMtyT_5d4

     

  • Sandrino
    Sandrino Member Posts: 14 New User

    I think I have found the core of the problem: the core voltage regulators for the R7 M360. I found this by turning down my volume way down to zero and I heard a strange buzzing noise coming from nearby the region of the motherboard where the graphics card is situated that also happens to be where the core voltage regulators are.

  • Sandrino
    Sandrino Member Posts: 14 New User

    I think I have found the core of the problem: the core voltage regulators for the R7 M360. I found this by turning down my volume way down to zero and I heard a strange noise coming from nearby the region of the motherboard where the graphics card is situated that also happens to be where the core voltage regulators are.

  • Sandrino
    Sandrino Member Posts: 14 New User

    Forget it, it was not the solution to the problem anyway