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    • Keyboard doesn't work!

    Member Posts: 1 New User
    in 2016 Archives

    Hi! I have a laptop Acer ES1-P9QU and all of a sudden, the keyboard doesn't work anymore! It was all ok yesterday and not today! I tried to restart my laptop and put an update and it still doesn't working. I type with the "virtual keyboard", but it's really long! I have my laptop since less then 5 months, so I don't understand anything that is happening Smiley Sad

     

    Thanks for help!

    Answers

    • ACE Posts: 10,404 Trailblazer

      Hello,

       

      I think you own an Aspire ES1-531-P9QU. In this case, you should try this:

       

      1. Shut down your laptop

      2. Disconnect the AC adapter

      3. Wait few minutes

      4. Follow this procedure

      Note: The battery reset pinhole is marked with this symbol AC-BRP on the bottom of the laptop.

      France

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