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Keyboard doesn't work!

Hi! I have a laptop Acer ES1-P9QU and all of a sudden, the keyboard doesn't work anymore! It was all ok yesterday and not today! I tried to restart my laptop and put an update and it still doesn't working. I type with the "virtual keyboard", but it's really long! I have my laptop since less then 5 months, so I don't understand anything that is happening Smiley Sad

 

Thanks for help!

Answers

  • Hello,

     

    I think you own an Aspire ES1-531-P9QU. In this case, you should try this:

     

    1. Shut down your laptop

    2. Disconnect the AC adapter

    3. Wait few minutes

    4. Follow this procedure

    Note: The battery reset pinhole is marked with this symbol AC-BRP on the bottom of the laptop.

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