After updating to Window 10 Anniversary, sw5-012 doesn't have any sound at all.

KJeen
KJeen Member Posts: 5 New User

My tablet is a SW5-012 model, and after I updated to the Window 10 anniversary from the original Window 10, the tablet doesn't play any sounds at all.

 

Window 10 automatically installed the Intel SST Audio Device driver, but this driver doesn't seem to work at all.

 

Can anyone help me with this issue ? Thank you !

Answers

  • Bavega
    Bavega Member Posts: 30 Troubleshooter

    Are you using an external monitor via HDMI? I do and I noticed that the Anniversary update change my default settings to use the monitors speakers, which do not exist, rather than my computer's built-in speakers when I have it connected to my externa monitor.

     

    Check the Volume icon in the task bar, click on the arrow in the volyme bar's upper right corner and see if you can change audio output there. It worked for me.

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Or right click on the speaker symbol in the tray, select sound and when it opens select playback. Select your internal speakers. Can also reach from Control Panel>Sound. Have seen it change before.

  • KJeen
    KJeen Member Posts: 5 New User

    Thanks for the inputs guys. I managed to fix the issue by re-installng the Intel Driver.