ASPIRE V3-772G has lost all USB Drive & Bluetooth

rjedrek
rjedrek Member Posts: 1 New User

Hi,

 

About a month ago my laptop no longer regcognised any USB item plugged in also the bluetooth adapter stopped at the same time.

 

Wnen I plug in a USB Drive the drive lights up but no drive is recognised at all. I have reloaded win 10 and all drivers but to no avail.

 

At the same time I lost Bluetooth...It is Greyed out in the system devices.

 

Am at a total loss without these 2 functions.

 

Wonder if anyone can help or has a clue to what is happenening.

 

Much appreciated in advance.

 

Robert

 

 

Answers

  • guilbaut
    guilbaut Member Posts: 1 New User

    Hello,

    I have the same problem with the same V3-772g. I've tried many things (I re-instaled the system, the bios, drivers...) but nothing has repaired my laptop.

    But the 2 USB 3.0 ports operate with USB 3.0 keys, not with USB 2.0.

     

    If anyone can help us...?

     

    Thanks in advance.

    Pierre-Yves.