Aspire 5750 multi drive error

Dreamer
Dreamer Member Posts: 3 New User
in 2015 Archives

I have been  seeing lots of event id 11 cdrom errors in my event log for the last few weeks, is my drive failing?Computer is running Windows 7 and according to system information there are no problem devices.

If I put a disc in it, you can see it light up but thats all, nothing else happens, no other message is shown

I've tried reinstalling it but still no joy, any other suggestions I could try especially as it hasnt been used that often,

Thanks

Best Answer

  • Dreamer
    Dreamer Member Posts: 3 New User
    Answer ✓

    Just a quick update.

    I replaced the drive and all seems well, no more event id 11 errors.

Answers

  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru

    Was any recent changes done to your device?

    minimizar para MAXIMIZAR.

    Descubra a mais recente e inovadora tecnologia que chegará no mercado, next@acer.
  • Dreamer
    Dreamer Member Posts: 3 New User

    Hi thanks for your reply.

    No changes other than routine updates, would it be worth trying a factory restore to see if the errors continue?

    Other than that, could I just use a USB cd writer as everything else seems fine?

  • Dreamer
    Dreamer Member Posts: 3 New User
    Answer ✓

    Just a quick update.

    I replaced the drive and all seems well, no more event id 11 errors.

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