Aspire V5-591G-56GL RAM upgrade affect warranty ?

Tyburius
Tyburius Member Posts: 2 New User

Hello, I have a new laptop, Acer Aspire V5-591G-56GL, I want to upgrade ram from 4gb to 8 or more, but I don't know if upgrading ram affect the warranty. Can you help me ?


Thank, Tyburius.

Best Answer

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew
    Answer ✓

    The memory is on the mainboard and is not considered user replaceable but it should not void your warranty as long as you do not cause damage requiring service. You might check with the Acer support location for your country to make sure, from this link: http://www.acer.com/worldwide/. 

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew
    Answer ✓

    The memory is on the mainboard and is not considered user replaceable but it should not void your warranty as long as you do not cause damage requiring service. You might check with the Acer support location for your country to make sure, from this link: http://www.acer.com/worldwide/. 

  • laurent_14
    laurent_14 ACE Posts: 10,326 Trailblazer

    Hi Tyburius,

     

    According to the French warranty terms (2 years for the new laptops bought since 07/01/2016):

    Spoiler
    2. Exclusions et Limitations
    La présente Garantie Contractuelle est soumise aux exclusions et limitations suivantes :
    2.1.2.5. une installation impropre de produits de tiers (par exemple carte mémoire).

    Garantie standard de 2 ans (1ère année ITW) (Pour les produits achetés à partir du 01/07/2016)

    Acer France is more restrictive like all European Centers. You could ask the question to "Acer France" by chat or e-mail: http://acer-fr.custhelp.com/app/chat/chat_launch#_ga=1.120322632.1773500195.1470946437

    France
  • Tyburius
    Tyburius Member Posts: 2 New User

    Bonjour, merci des réponses, je vais donc prendre contact avec Acer France, bonne journée.

     

    Hello, thanks for the answer, I will contact Acer France, good day.