my acer keeps restarting

ron_gards12
ron_gards12 Member Posts: 2 New User

I tried to reformat my acer laptop. and it came to finalizing installation and after it restarted my laptop. then nothing happens. i tried to press ALT+F10 and after which my laptop is keep restarting and restarting. is the problem hardware or software? please help me. thanks.

Answers

  • Phil-3
    Phil-3 Member Posts: 1,181 Seasoned Practitioner WiFi Icon

    Hello ron_gards12,

     

    Please let us know the model number of your laptop so that your post can be moved to the proper location in the community.

     

    Thanks.

  • ron_gards12
    ron_gards12 Member Posts: 2 New User
    acer E15. what happen was i reformat my laptop in windows 7. then it ask me to enter user name md passpword. after that in screen shows finalizing installation. and it takes so much time then restarted. i follow the instruction to press alt+f10 but unfornately i press more than once. and things happend my laptop just keep on restarting.
    thank you.
  • brummyfan2
    brummyfan2 ACE Posts: 28,478 Trailblazer

    Have you changed the original partition from when the laptop was new? If you have, you need to create the partitions as they were when you bought the laptop.