My Acer Aspire is about 18 months old and I am encountering a problem for a few days now that had never happened before. Usually what happens is I'm playing a game and if I want to make a change in the screen resolution or if I do ctrl+alt+suppr the screen turns black and nothing works. The mouse pointer doesn't appear, the keyboard doesn't answer and my only solution is to force it off by pressing the power button for a few seconds and to turn it back on.
I thought it was due to hard drive used at 100% but it seems not, and I really have no idea what it could be. The thing is I've noticed several problems of screen freezing and laptop being slower than usual right after I had installed Windows 10 (about 3 weeks ago). Could this be related?
I really need help, please this laptop was already 1000$ I'm not buying a new one so soon.