Acer Iconia 10 A3-A40 N4GG Questions, SD Card issues

Timmeh
Timmeh Member Posts: 1 New User

I bought one of these the other week for my son and have some questions/observations about this tablet:

 

The tablet comes with Android 6.0 OS (Marshmallow), but for some reason the "Users" menu is not available in

settings. It is not possible to configure multiple users on this tablet? (Multi user support has been in Android OS since 4.2.1!!) 

 

 

Every SD-card I put into this device I get the machine complaining "This is a pretty slow card, you should get a faster one". I used A-Data class 10 32GB card and now a Transcend 64GB UHS-I card (rated 300x). I seriously doubt the card speed is issue.

 

Right after bootup, I consistently get a notification from the OS telling me that the "System process is frozen etc." suggesting to kill or wait.

 

Transfering files from PC via USB cable to the SD-storage: when you transfer large amount of files, at the beginning of transfer seems fast but it gradually slows down to a crawl. It feels as if the USB speed drops down to old 1.1 USB speeds.

 

EDIT: Also, I tried using the device without any SD-card, since it has 32GB of flash memory. Strange thing is that I got all sorts of "complaints" from various applications when I did that. Camera complained about not having a storage. Some apps in Play store refused to get installed (?). Even stranger, after I installed an sd card again, these apps allowed themselves to be installed (in the sd card), but I could go into the application details and move it from the external to internal storage - and the app still worked. So why again cant I just use the tablet without an sd card?

 

Anyone else having these types of issues? Did I get a lemon?

Answers

  • Carmanen
    Carmanen Member Posts: 11

    Tinkerer

    Sounds like you got a defective one, i'm afraid :/ I bought this few weeks ago and i don't have any of these issues. Only weird thing is that the performance is sub par on quite many games... i mean, i know this isn't a beast, but it should definitely run some games smoother (and i'm an avid mobile gamer so i know) but i just think software is not particularly well optimized for this tablet but other than that, everyday performance is really good and love audio&screen quality of this tablet Smiley Happy Pretty frikkin' awesome tablet for 249€!
  • Jose-Acer
    Jose-Acer Administrator Posts: 1,354 Community Administrator

    Multiple-user accounts are not available on this model. Data transfer is slower when routed through the tablet, for large transfer it is recommended to transfer the files to the SD card on the computer instead of routing the data through the tablet. Regarding the other issues you mentioned, if after trying a factory reset the tablet still presents error messages, it might need to go in for service.  Please contact your local Support organization, they can assist you with the process to set the unit up for repair.