Aspire Switch 10 / model SW5-012-12D2 - Erecovery usb key does updates and crash.

svv52163rfa
svv52163rfa Member Posts: 3 New User

hello there, 

 

I have a Aspire Switch 10 / model SW5-012-12D2. 

I ordered the ERecovery usb key from Acer eStore. 

Everything is working fine:

 

STEPS

alt-f10,

copying image,

remove the usb key,

reboot,

Nappx.exe command windows loads ,and do what they need properly.

Windows 8 loads,

Acer drivers are being updated,

reboot and crash at this moment. 

 

 

message says:
Windows failed to start.
A recent hardwarwe of software change might be the cause.
To fix the problem....

status 0xc0000185

info: there is an invalid object in the boot confiugration data store.

 

 

What can I do ?

thx 

 

 WIN_20160727_12_09_56_Pro.jpg

WIN_20160727_12_30_57_Pro.jpg

WIN_20160727_12_43_43_Pro.jpg

WIN_20160727_13_58_23_Pro.jpg

 

 

 

 

Answers

  • billsey
    billsey ACE Posts: 34,276 Trailblazer

    I wonder if your BIOS is trying to boot UEFI on a legacy boot or vice versa. Chek your BIOS boot settings to see if that helps.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • svv52163rfa
    svv52163rfa Member Posts: 3 New User

    hello, 

     

    I receive the same message. 

     

    F12 boot menu : disabled

    D2D recovery : disabled

    FTPM Support: disabled

    Secure Boot : disabled

     

    Boot order:

    1. usb hdd

    2. windows boot manager

    3. usb cdrom

    4. network boot

     

     

    have you another suggestion? 

     

    thx you,

  • svv52163rfa
    svv52163rfa Member Posts: 3 New User

    I have the BIOS version V1.06

    I think my trouble is here. 

     

    When I download all BIOS update from ACER, I cannot update without a functionnal Windows OS ! 

     

    Someone has a solution? 

     

    thx