Totally feeze laptop not restart

alimazhar
alimazhar Member Posts: 1 New User
edited November 2023 in 2018 Archives
Hi there guys , i have a problem with my new laptop.
Laptop was working fine but next day when i open and turn on the screen became black the keyboard backlid is illuminated , all the fans are working, I restarted 3 - 4 times but the screen in totally blacked means even logo or bios not coming
After my few restarts the keyboard is starts blinking and laptop is turing on and off quickly without fan sounds and then suddenly laptop is stuck with only power button light and track pad on and off light
I cant even shutdown, i hold power button for many seconds nothing happens
I pinned the battery reset on the back
It turns off but when try to turn on nothing happens only power button light os on ???
Pls help me guys
Laptop acer predator 15
G9-591-70DV

Answers

  • hjupter
    hjupter Member Posts: 6 New User
    I started to have the same issue I was using the laptop as usual then keyboard stopped working but everything else was fine so I decided to restart but only the screen turned off holding the power button does nothing I unplugged and the computer is still on. Please help!!
  • beststevie
    beststevie ACE Posts: 506 Pioneer

    Hi,

     

     

    If you already found the Battery pin..does it reboot like thtat but it starts wiht the same screen suddenly?

     

    Battery is propably out alreay now and issue does not come again?

     

    If not try to reset by reset pin and wenn the notebook starts in the same moment press and hold power button.

     

    If this does not help starting without hard discs could be interesting (if you're used to handle such things).

     

     

    steve

  • Skyehammer
    Skyehammer Member Posts: 3 New User

    The same thing has happened to my son's Acer Predator 17 tonight - screen went black , keyboard still lit up , can't turn the laptop off , only bought on 31st May 2016 , I wish I hadn't picked Acer for him .

    Really disappointed and angry .

  • Tirth_Vyas
    Tirth_Vyas Member Posts: 2 New User
    Hi,
         I have Predator G9-591-70VM which i have been using for over a year. And yesterday while playing it suddenly shut down and refused to start up. Every time i press the power button the power button light and track pad light would flash and wont proceed booting. Additionally the track-pad light falshes orange. And when i connect the power cord the trackpad light starts falshing orange continuesly. Please help me if you know something about it.