Acer liquid Z220 keyboard problems when in landscape mode

jcrewe
jcrewe Member Posts: 3 New User

Hi there Smiley Happy

 

I'm hoping someone can help me with a problem I am experiencing. I just bought this phone and have discovered a problem:

 

When texting and typing in landscape mode, the spacebar will not work. It works find in portrait mode. I've tried resetting the phone and that didnt work. I read another thread that there is supposed to be another an Acer keyboard option but when I went to change it the only option is the Google keyboard. I've looked everywhere and cannot find a solution to this problem. Hoping someone might be able to help me out or this phone is being returned.

 

Thanks Smiley Happy

 

Jennifer

Answers

  • C1337296U
    C1337296U Member Posts: 1 New User

    I too am having the same problem. I bought this cell for my son two days ago and spacebar in landscape not working at all. I checked with ACER and it seems as though there is nothing they can do about it.

  • jcrewe
    jcrewe Member Posts: 3 New User

    I exchanged the phone two days ago thinking it was a glitch with the first phone but, unfortunately, it is not....we are having the same problem with the new phone so it will be going back today.  It's really too bad because everything else about this phone is great but if you can't text in landscape mode it kinda makes it useless.

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Sorry you are having problems. I tried to duplicate this on our Z220 and was unable to. Are you using a specific app, or can you give me an example of steps to reproduce the issue? Also, could you provide your build version from your device's about screen?