Aspire E1-571 laptop frezzes and becomes unresponisve with battery in but works fine with power cord

RDuff
RDuff Member Posts: 3 New User

I have an Aspire E1-571 laptop that is having issues with the battery. When the battery is plugged in the laptop will freeze up and become unresponsive. However with the battery out and the a/c power cord plugged in it runs fine. This laptop has been upgraded to windows 10 and cant find any reason for this issue as drivers are up to date. Only thing i could turn up on google was a possible issue with the power management software but acer has no update for windows 10 that i can find for this laptop.

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