ASPIRE R3-131T doesn't get charged correctly
keriaks
Member Posts: 4 New User
I noticed about 4 weeks back that my almost new (hardly used) laptop - model# R3-131T-P3BM.
Following are the symptoms.
1. Unable to Charge directly, have to shutdown the laptop or put it in sleep mode and then connect the adapater, after a while the charging light indicator turns ON indicating charging
2. When I see Blue light indicating the it's Fully charged, I start using the laptop again and when I unplug the adapter, I still see the "Charging" indication in the notification center in the main screen as if the adapter is still connected.
3. When I notice that the charge is low and connect the adapter for charging it sometimes shows the charging indication in notification center and sometimes doesn't. It is Random.
Initially I thought it's the adapter problem and called support to get some assistnace with the adapter.But now I think it's more to do with the Battery Pack or some hardware/driver supporting the charging function which isn't functioning correctly.
Any thoughts and direction to resolve this problem ?
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Answers
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Hello,
Have you tried this:
1. Shut down your laptop
2. Disconnect the AC adapter
3. Wait few minutes
4. Follow this procedure
Note: The battery reset pinhole is marked with this symbol
on the bottom of the laptop.
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Chat support team also recommended the same. Power reset did not help. Any other steps I could try ?
Thank you for the inputs and feedback.
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My R3-131T charger is 19V 2.37A output. Does that match yours ?
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Yes, it's the same. it came as part of accessories with the laptop.
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I should have never contact the Acer support. They made it worse and not ready to fix it anymore. Laptop doesn't even charge anymore.
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No but is on your record. Sounds like you have a hardware problem that needs to be fixed. Is it still under warrenty ?
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