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    • Acer M3-581TG switched off since Windows 10 update was downloaded

    Member Posts: 2 New User
    in 2015 Archives

    Hi community.

    I have a problem: my Acer M3-581TG switched off after a few seconds of running. When turn it on and it displayed windows logo - it turned off (like it turned of by pressing power button), when I turn it on again - it normally works.

    This issue appeared while update to Windows 10 was dowloaded (but not installed). It doesn't metter AC connected or worked form battery.

    Current OS version is Win 8.1

    Answers

    • Member Posts: 473 Skilled Practitioner WiFi Icon

      Hi,

       

      This is confusing. I mean a download should not have any issues with the running of the OS.

       

      Is there any way to "cancel" the update? This would tell you if the issue is related to this.

      I would suggest to install/update your intel management engine driver to see if this could help.

    • Member Posts: 2 New User

      Previously this issue has been fixed by clean reinstalation Windows 8.1. 

      I have the latest available Intel drivers for this laptop from the official acer site

      Also I installed the Intel Chipset driver from Windows 7. It isn't appeared for Windows 8 - 8.1 lists.

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