Aspire SW5-012 side buttons wont work

jacobpuccio
jacobpuccio Member Posts: 3 New User

Hello,

 

I have had my Aspire Switch 10 for about 8 months, and has been working great. However, the other day the buttons on the side of the screen (Power, volume, and windows button) all have completely stopped working. I did nothing to the device between when the buttons worked and when they didn't work. I am only able to power up the device by pressing power and volume up at the same time. This makes using the device as a tablet impossible, as there is no way to wake it from sleep without the keyboard attached.

I have already attempted to reinstall Windows 10, this did not help. After reinstalling Windows 10, I upgraded the BIOS, this also did not solve the issue. I've checked through the control panel settings, and there appears to be nothing there that would cause the buttons to stop working, either.

 

Any help would be greatly appreciated - I really enjoy using this device, however not having functional power/volume/windows buttons on the side makes it nearly useless as a 2-in-1.

 

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    What seems weird is that some of the buttons do work, or else the power and volume at the same time thing wouldn't do anything. Any chance one of them is stuck down? You might get some sort of override behavior with one stuck that would not allow the others to interact with Windows as normal. Maybe the Windows button itself, since that's the one not in the 'power and volume' function?

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  • jacobpuccio
    jacobpuccio Member Posts: 3 New User

    I don't think any of the buttons are stuck, as I can press all of them and they click - also if a button was stuck, wouldn't it cause the computer to freak out from the button being activated?

  • satish3939
    satish3939 Member Posts: 1 New User

    I also have same problem. none of the side buttons work. I have bios 1.20. any help would be appreicated.