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aspire v15 v3-572g screen flickering issue

Member Posts: 8 New User

recently, my screen has been flickering as if it was static. at this point, i think ive figured it out its some sort of cable issue in the screen because it occurs when i move the screen. is there a way for me to fix this? i don't know how to dissasemble the screen, is there any specific steps i should take? any other suggestions? thanks

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Answers

  • ACE Posts: 10,404 Trailblazer

    Hello,

     

    Watch this video. You'll see the panel connector at 1:03.

     

    Note: Disconnect the AC adapter and remove the battery before to do anything.

    France
  • Member Posts: 8 New User

    thanks for this. however, i havent done it yet. i was wondering if my cable is defective, would i have to get a new one? and where can i get a new one? 

  • ACE Posts: 10,404 Trailblazer

    Generally this kind of issue comes from this connector. Check if it is correctly inserted/plugged in. If you need a new cable, I would give you the part number and a link of a online shop.

    France
  • Member Posts: 8 New User

    ok cool thanks a lot, ill get back to you if its broken. really appreciate the help man

  • ACE Posts: 10,404 Trailblazer

    Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.

    I'll give you the informations tomorrow. It's late in France!

    France
  • Member Posts: 8 New User

    ill pm it to u

  • ACE Posts: 10,404 Trailblazer

    Hello,

     

    Thanks for you PM. FYI the first ten characters only are the P/N so no danger.

    Well the part number of your eDP cable (display cable) is:

    Spoiler
    50.MNSN2.002CABLE.EDP.FOR.DIS

    You could buy it here or from your Acer store (you can request them a quote by chat or by phone).

    France
  • Member Posts: 8 New User
    Hmm it seems that my cable is the problem as my screen no longer turns on. Any idea on how to replace the cable because it seems to be connected to the interior of the laptop
  • ACE Posts: 10,404 Trailblazer

    Hello,

     

    As this model is "similar", you should watch this german video to remove the keyboard. I think you will be able to change the eDP cable with both videos. I don't speak german but this video is clear.

    France
  • Member Posts: 8 New User

    any idea where i can a replacement screen for this laptop? i would prefer to order it on amazon because it ships faster

  • ACE Posts: 10,404 Trailblazer

    Hello,

     

    Sorry but I didn't keep your PM with the first ten characters. Could you send me it again?

    France
  • Member Posts: 8 New User

    my first ten characters are NXMPYAA003

  • ACE Posts: 10,404 Trailblazer

    Hello,

     

    I didn't find the original LCD panel in Amazon. You can buy a compatible screen (ID 795956, matte, TN) here. They are warrantied for 3 years.

    France
  • ACE Posts: 10,404 Trailblazer

    Hello,

     

    No it isn't. Here is the original LCD panel:

    Spoiler
    Innolux Chimey - N156HGE-EA2 - 1920x1080 (FHD) - Matte
    The specifications are here.
    All compatible LCD panels are here.
    France

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