I have a line going down the centre of the tablet how can I get rid of it

Ac3rac3r
Ac3rac3r Member Posts: 2 New User
in 2016 Archives

My tablet is b1-720 I have a line going down the centre of the tablet it appeared after I downloaded acer updates  if unistall all updates and back to factory reset will i lose all my photos and other things. Thanks john

Best Answer

  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    Answer ✓

    A factory reset will remove all your personal data, but you should be able to back it up first. My Google account keeps track of which apps I have installed and keeps copies of my pictures. I have all my music on a SD card, so no need to back that up. What you are at highest risk of losing is saved games and such, where the app keeps it's own data. Look into some of the more thorough backup apps to see f one will give you deep enough coverage.

     

    I'm guessing though that a reset won't fix the problem. Most corrupted updates or installs only show when a specific app is running, and tend to show more random errors. I think to show as a vertical line in the center is much more likely to be hardware. Can you tell us how wide the line is? What color? Completely straight or a bit jagged?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    Answer ✓

    A factory reset will remove all your personal data, but you should be able to back it up first. My Google account keeps track of which apps I have installed and keeps copies of my pictures. I have all my music on a SD card, so no need to back that up. What you are at highest risk of losing is saved games and such, where the app keeps it's own data. Look into some of the more thorough backup apps to see f one will give you deep enough coverage.

     

    I'm guessing though that a reset won't fix the problem. Most corrupted updates or installs only show when a specific app is running, and tend to show more random errors. I think to show as a vertical line in the center is much more likely to be hardware. Can you tell us how wide the line is? What color? Completely straight or a bit jagged?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Ac3rac3r
    Ac3rac3r Member Posts: 2 New User

    Sorry I did not reply quickly  the line is white which looks like lots of dots just like a very thin pencil line thanks john

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    Does it switch when you change from portrait to landscape or is it in exactly the same position, just sideways instead of vertical? If it moves we're looking at software, if it follows the physical screen then it's probably hardware.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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