Inspire E15 with Nividia GeForce 940M has error message re: driver stopping and recovering

Seren44
Seren44 Member Posts: 3 New User

Recently purchased Inspire E15 Laptop. Keep getting message that states:

 

Nvidia Windows Kernel Mode driver version 353.54 stopped responsing and has since recovered.

Best Answer

  • GuruAid-CS
    GuruAid-CS Member Posts: 467 Mr. Fixit WiFi Icon
    Answer ✓

    To help you troubleshoot the issue, please follow the instructions given below:
    Try performing a clean install of the graphics driver.
    - Press ‘Windows’ key + ‘R’ key on the keyboard.
    - Run box will open up and now type in ‘appwiz.msc’ and hit Enter.
    - Search for Nvidia graphic drivers and uninstall it.
    - Now download the latest drivers for your graphics card.
    -Run the downloaded file and select 'Custom Installation'.
    -On the next screen you'll see a tick box or similar labelled 'Clean Install'.
    You can do this by visiting nVidia Driver Downloads (www.nvidia.com/Drivers). Either automatically detect the correct driver or download using the form. The best way in my opinion is to use GeForce Experience, which will do everything for you with two clicks and a restart.

     

    Hope this will help you.

Answers

  • GuruAid-CS
    GuruAid-CS Member Posts: 467 Mr. Fixit WiFi Icon
    Answer ✓

    To help you troubleshoot the issue, please follow the instructions given below:
    Try performing a clean install of the graphics driver.
    - Press ‘Windows’ key + ‘R’ key on the keyboard.
    - Run box will open up and now type in ‘appwiz.msc’ and hit Enter.
    - Search for Nvidia graphic drivers and uninstall it.
    - Now download the latest drivers for your graphics card.
    -Run the downloaded file and select 'Custom Installation'.
    -On the next screen you'll see a tick box or similar labelled 'Clean Install'.
    You can do this by visiting nVidia Driver Downloads (www.nvidia.com/Drivers). Either automatically detect the correct driver or download using the form. The best way in my opinion is to use GeForce Experience, which will do everything for you with two clicks and a restart.

     

    Hope this will help you.

  • Seren44
    Seren44 Member Posts: 3 New User

    Thanks for help - at first I wasn't able to use the Geforce Experience app, but finally got it to work and it did help to find correct driver! Have been message free since last night!  Fingers crossed!