how do you turn off annoying help voice on an iconia b3-a20

nessitay
nessitay Member Posts: 2 New User

I have been given a new iconia b3-a20 tablet,, the problem I have is that there is this annoying help voice with it. everytime it is switched on it appears, telling you what screen your on, listing whats on it, if you click a button, it tells you what button you have just touched etc, does this for everything, lists everything on the pages, please tell me this can be turned off, as the tablet is currently sitting in its box unused due to this. if this cant be turned off then its pointless having this tablet, is really annoying!!

Answers

  • nessitay
    nessitay Member Posts: 2 New User

    138 views but no answer...... has no one else had this problem?? not even a response from an acer tech.....

  • ElizabethS
    ElizabethS Member Posts: 845 Practitioner WiFi Icon

    This is a peer to peer support forum. Acer techs do not monitor it. Those who do occasionally reply, do so on their own time and as they have a chance.

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    I'm thinking Demo mode may be enabled.

     

    Please use the following steps to disable Demo Mode.

     

    1. Tap on Apps in home screen

    2. Select Settings

    3. Choose Storage

    4. Tap Internal Storage

    5. Select Apps

    6. locate the “Demo Video Application” under the apps list .

    7. Tap on Clear Cache and tab on “Disable”, Ignore the warning message.