Question regarding battery replacement in Aspire E15 E5-574G

Purpletalon55
Purpletalon55 Member Posts: 3 New User

So i purchased a Aspire E 15 E5-574G from newegg because i needed a new laptop and didnt want to spend a lot of money. What never occured to me untill after i paid for it was if the battery was replaceable, from further research after newegg shipped it to me I found out that it may not be. I am wondering if someone could tell me that if the battery goes bad can i send the computer to acer and have the battery fixed or am i basically going to have to purchase a new laptop when it dies. I need a reliable laptop with a battery that is replaceable because i will charge my machine a lot, If the battery is truly non replaceable then I was wondering if I should ship the computer back to newegg get a refund and look for a acer laptop with a battery that i can replace.

 

Thanks for any assistance

 

Best Answer

  • GuruAid-CS
    GuruAid-CS Member Posts: 467 Mr. Fixit WiFi Icon
    Answer ✓

    First thing you need to check, the laptop you have purchased from Newegg is under warranty or not. To help you check this, please find the link given below and enter the laptop Product Serial number on the warranty status box:
    http://www.acer.com/ac/en/SG/content/sg-check-product-warranty-expiry

     

    If it is under warranty, you can claim the replacement for battery, please find the link below to contact Acer Support Center:
    http://www.acer.com/worldwide/support/

     

    If the laptop is not under warranty, it is recommended to approach Newegg for replacing the laptop.

     

    If you are planning to buy a new laptop, it is suggested to buy from HP or Lenovo or any higher configuration of laptop from Acer brand according to your choice.

     

    Hope this will help you.

Answers

  • GuruAid-CS
    GuruAid-CS Member Posts: 467 Mr. Fixit WiFi Icon
    Answer ✓

    First thing you need to check, the laptop you have purchased from Newegg is under warranty or not. To help you check this, please find the link given below and enter the laptop Product Serial number on the warranty status box:
    http://www.acer.com/ac/en/SG/content/sg-check-product-warranty-expiry

     

    If it is under warranty, you can claim the replacement for battery, please find the link below to contact Acer Support Center:
    http://www.acer.com/worldwide/support/

     

    If the laptop is not under warranty, it is recommended to approach Newegg for replacing the laptop.

     

    If you are planning to buy a new laptop, it is suggested to buy from HP or Lenovo or any higher configuration of laptop from Acer brand according to your choice.

     

    Hope this will help you.

  • Purpletalon55
    Purpletalon55 Member Posts: 3 New User

    I just bought it 4 days ago, it is under warranty, but the battery works fine, im just thinking about the future when i wear it out, and wanted to know if im going to have issues in 6 months to a year when i put enough charges to diminish the capacity of the battery. Im just wondering if i can have acer put a new battery in it when the battery wears out of if the battery can be replaced at all.

     

    Thanks for the assistance though.