I just purchased a V3-575T laptop. After using it for about 5 min my wifi network crashes.

Northernbuddy
Northernbuddy Member Posts: 3 New User

I just purchase my laptop last week.  I have not had any problems with my wifi network until I linked my new laptop to my network.  I have spoke with the internet provider and my modem is working fine.  My network works ok with all my other wifi devices, but within 5 min of using my Acer laptop my wifi network crashes.

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    I would try the latest Intel driver. You do have the Intel 7265?

    In Windows search type msinfo32 and go to Components/ Network /Adapter.

     

  • Northernbuddy
    Northernbuddy Member Posts: 3 New User

    My laptop does not use the intel wifi.  This morning I decided to uninstall the Qualcomm Athos dirivers and reinstall them.  Since doing the reinstall wifi is working fine.  Keeping my fingers crossed.

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    Do you know for sure if the one you uninstalled is the same as the one you installed? 

  • Northernbuddy
    Northernbuddy Member Posts: 3 New User

    I uninstalled the drive in the device manager and then let the system detect and reinstall the driver.  My computer says its the most up to date driver. 

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    OK, thanks. Glad you got it fixed.