Screen resolution

Twf214
Twf214 Member Posts: 2 New User

I'm running Windows 10...  I got a message on my screen saying that my resolution was not optimized ....  I changed my resolution to the one that was suggested...  Now only get on my screen is "input not supported"....

 

How do I get back??? 

 

HELP!!!!

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    PC and monitor model?

    I'm not an Acer employee.
  • Twf214
    Twf214 Member Posts: 2 New User

    Aspire TC-605

     

    Acer monitor. V246HL

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    the correct resolution is 1920 x 1080 @60Hz

    normally windows will ask for about 10sec if the resolution is correct and without confirming it will revert back to the previous settings.

     

    if you are still unable to see any image, try this:
    at boot press ALT+F10 this will start Acer/windows recovery.
    From the Recovery screen
    Click on Troubleshoot.
    Click on Advanced Options.
    Click on Startup Settings.
    Click on Restart.
    The PC will now reboot to the Startup Settings screen.
    Press 4 to Enable Safe Mode as prompted.

     

    once in Safe mode, right click on the desktop, choose Display settings - Advanced display settings, set the correc resolution, save and the reboot your PC.

    I'm not an Acer employee.