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    • i am getting blue screen error for restart " video_driver_init_failure" which is not resolved yet

    Member Posts: 4 New User
    in 2016 Archives

    i am getting blue screen error for restart " video_driver_init_failure" which is not resolved yet, so i have used usb uefi clean resetting which is stops at 69%, but i had image recovery at my external HDD so i recovered my laptop from that , kindly solve my problem. Laptop model : Aspire V3-575G

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    Answers

    • ACE Posts: 18,413 Trailblazer

      which windows OS version is installed?

      I'm not an Acer employee.
    • Member Posts: 4 New User
      It's windows 10 home....!!!
      I have restored my pc almost 3 times in a week
      Same error has coming all the time please help me...!!!! I have never faced such kind of problem in my life..!!!
    • ACE Posts: 18,413 Trailblazer

      try this:
      at boot press ALT+F10 this will start Acer/windows recovery.
      From the Recovery screen
      Click on Troubleshoot.
      Click on Advanced Options.
      Click on Startup Settings.
      Click on Restart.
      The PC will now reboot to the Startup Settings screen.
      Press 4 to Enable Safe Mode as prompted.

       

      once in Safe mode, go to Device manager, click on Display adapters, right click on your VGA and choose uninstall(tick to uninstall software too).

      reboot normally

      I'm not an Acer employee.
    • Member Posts: 4 New User

      sir i would like to install windows 7 and i have tried also but while installing it asking for device driver even i have changed the boot in Legacy mode

      please Guide me .

       

    • ACE Posts: 18,413 Trailblazer
      Why installing windows 7 under Legacy, to create more issues, when you are trying to fix windows 8.1 issue?
      I'm not an Acer employee.
    • Member Posts: 4 New User
      Sir I have tried your trick and result was same, and safe mode is not coming, I was stuck almost 5 hour and feeling very disappointed about. Acer company... That's why I asked you about windows 7 installation... Hope you understand my situation.... Please help me
    • ACE Posts: 18,413 Trailblazer
      Give Acer service a call, probably it's an hardware issue.
      I'm not an Acer employee.

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