My B3-A20 tablet doesn't have much volume.

Chucktoon99
Chucktoon99 Member Posts: 2 New User
in 2016 Archives

If I listen to music at full volume it is only about half as loud as my cell phone using the same headphones. I recently tried to vew a movie that I copied to my tablet while on a plane and found that I couldn't hear the audio because I couldn't get it loud enough, even though my headphones are of the over the ear type. Is there possibly a drive upgrade that might fix this? It has the Android 5.1 that it came with.

Other info:

Kernel Ver: 3.10.72

Image Ver: Acer_AV0L0_B3-A20_RV03RC05_WW_GEN1

Build #: Acer_AV0L0_B3-A20_3.002.00_WW_GEN1

Image:FM.NSNA0.00L

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Did the volume ever work at a level you would expect, or did it just start playing at a lower level? What app are you using to play music and movies? have you tried other apps?

  • dennisprice
    dennisprice Member Posts: 2 New User

    HI ,CAN I SAY THAT MY B3 -A20 IS THE SAME ,THE VOLUME IS VERY LOW IN THE HEADPHONE SOCKET ,IV TRIED MANY DIFFERENT HEADSETS WITH NO CHANGE .IS IT A FAULT ,OR IS THIS NORMAL ?.MINE HAS BEEN LIKE THIS FROM THE START .IS THERE ANY SOLLUTION TO THE PROBLEM ?.

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    I tested on my product here, and the volume is not super loud either, but I would say is within normal range. Adjusting the volume to the lowest setting does provide a noticeable difference between the loudest and softest setting, so I believe this is normal for this product. If you feel the volume is not within normal standards, I recommend contacting technical support to inquire about service options.

  • dennisprice
    dennisprice Member Posts: 2 New User

    Thanks for taking a look at the problem ,but its just not loud enough ,when there is back ground noise,try and listen to a film ,in a room where people are talking ,or on train .I f you say it is normal ,then i'm very disappointed in the product.

     

  • Chucktoon99
    Chucktoon99 Member Posts: 2 New User

    I agree with dennisprice. The volume level on this product is just not up to par. Your engineers need to look at the possibility of upgrading the sound driver to increase the level  >> or porvide a recall on this product ... 'nuff said!

  • saywot
    saywot Member Posts: 64 Troubleshooter

    Normal volume for ACER might not be normal for other products.

     

    Who determines what's an acceptable limit ?

     

    If it gets sent for analysis for low sound levels (compared to similar products from other manufacturers) and the technician determines that it's normal to be very very muted (compared to similar products from other manufacturers) then the person asking for an explanation might get stuck paying for the test with no increase in volume.

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