Black border around my screen.

harmanrj2
harmanrj2 Member Posts: 3 New User

Aspire V5-561P upgraded to windows 10 and I still have a black border around my screen. The black border is a good 1/4". I don't think it was there when I purchased the laptop , but I also don't know when it first appeared. Is something going wrong with my screen?

 

We have another Acer and Gateway laptop, and the screen goes all the way to the screen frame, which is normal.

 

 

 

 

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    right click on desktop

    display settings

    advanced display settings

     

    check about screen resolution

    must be 1366 x 768

    I'm not an Acer employee.
  • harmanrj2
    harmanrj2 Member Posts: 3 New User

    Thank you for responding. I checked my resolutions and they are set at 1366 x 768. So, that isn't the problem.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Please take a picture of your screen and post it here.
    I'm not an Acer employee.
  • harmanrj2
    harmanrj2 Member Posts: 3 New User

    I had a second year warranty with Costco, so my laptop is at their service center to repair screen. Thank you for trying to help. Costco tec guys tried numerous things and was decided the screen needed replacing.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Ok, good to hear it.
    I'm not an Acer employee.