Touch screen on Iconia One 7

Whatnoww
Whatnoww Member Posts: 14

Tinkerer
in 2016 Archives

I have an Iconia One 7 B1-750 and it seems as though it detecs the touches with alot of lag or not at all either when using two fingers on the screen at the same time or typing, where letters start missing. I would appreciate any help to fix this problem. When I've done the multitouch lag, there is a clearly long delay before it detects my second finger, let alone the other 8.

Touch FW version: NT11205-15

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    first thing to do is a factory reset to narrow things a little.

    settings/backup&reset - factory data reset

     

    try to avoid to re-download and install your applications and check about touch lags.

    I'm not an Acer employee.
  • Whatnoww
    Whatnoww Member Posts: 14

    Tinkerer

    I've done that already, no changes.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    if you are still under warranty, i would call Acer support service.

    I'm not an Acer employee.
  • Whatnoww
    Whatnoww Member Posts: 14

    Tinkerer

    Ah. I bought it at Europe almost a year ago. Would that still be under waranty? Thanks.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    if you are an UE resident, you normally have 2 years warranty; if you are outside UE, 1 year.

    I'm not an Acer employee.

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