Android 4.4.2 download needed for Iconia Tab 8 A1-840. Apps crash constantly with 4.4.4.

EricaCampbell
EricaCampbell Member Posts: 2 New User

Since updating my Tab 8 from Kitkat 4.4.2 to the latest 4.4.4 android version lots of my games & apps crash almost every time I open them. Castleville, Plants Vs. Zombies 2, the Facebook app and occasionally Google Chrome either turn off completely after opening or freeze then close themselves or work for 5 minutes then just randomly close. 

 

So far I have tried doing the standard thing of clearing the cached data for certain apps (didn't work) and have also tried resetting my tablet back to factory settings and restoring everything via the cloud backup. That didn't seem to change anything for the better either. Apps I once had installed (such as Best Fiends and another couple of games) now say they aren't compatible with my tablet although I noticed that Android was still on version 4.4.4 despite the hard reset. Apps are still crashing and I feel like there's nothing I can do about it.

 

Please, if anyone knows what I can do to roll back to 4.4.2 or if there are people with similar problems that have found a way to fix all the app crashes that would be amazing!

 

Is there anywhere I can get 4.4.2 as a zip download? My tablet has become incredibly frustrating to use because of all this. Why doesn't Acer have older Android versions on the Drivers/ OS downloads page for the Tab 8 A1-840 (or any other models)? Thankyou to anyone who helps me out with this!

Answers

  • billsey
    billsey ACE Posts: 34,234 Trailblazer

    EricaCampbell wrote:

    Is there anywhere I can get 4.4.2 as a zip download? My tablet has become incredibly frustrating to use because of all this. Why doesn't Acer have older Android versions on the Drivers/ OS downloads page for the Tab 8 A1-840 (or any other models)? Thankyou to anyone who helps me out with this!


    They don't typically have the original OS online for download, just updated releases. You could contact support and see if they'll send you the OS file though...

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • EricaCampbell
    EricaCampbell Member Posts: 2 New User

    Thanks for the reply! I did indeed contact support, just thought I'd ask in the forum first to see if anyone else had experienced similar problems and could give an insight into what may be happening.