E5-521G Video Card/Driver problem Windows 10

rjvdavid
rjvdavid Member Posts: 16 New User

Hi! I do have an Acer Aspire E5-521G-632L. Minutes after bootup, only my cursor moves and anything else freezes then seconds after that, the display turns off, then after a few seconds, my laptop just resumes working. Also, everytime I open Photoshop CC 2015, a few moments after the splash screen shows up, anything on my screen freezes, then the display turns off, then returns with a BSOD that says "VIDEO_TDR_FAILURE (ati something)". Sometimes, my screen also flickers. This problem only showed up when I upgraded to Windows 10 but I haven't tried going back to Windows 8.1 because my recovery drive was lost. I am now planning to dual-boot my laptop on Windows 7 so that I can conclude that WIndows 10 was the culprit but right now, what will I do with this problem on WIndows 10? (BTW, my drivers are already latest based on Acer Driver Support).

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