Green gradient on the left side (1/4 of the screen) on my H226HQL 21" IPS monitor.

adibanu
adibanu Member Posts: 4 New User

There is a green gradient on the left side (1/4 of the screen) on my H226HQL 21" IPS monitor. Has anyone encountered a similar problem and / or has an idea of how this issue can be fixed?

 

Thank you very much!

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    I have not heard of the issue you are describing, but it sounds like it would need repair. Can you post a picture of it?

     

  • adibanu
    adibanu Member Posts: 4 New User

    The problem already got worse, please see the attached picture:

     

    20160213_115147.jpg

     

    Any feedback will be appreciated. Thank you!

  • s4ulm
    s4ulm Member Posts: 1 New User

    I Have a similar problem.

    My monitor shows light blue gradient on the right side (50% of the screen). Left side its totally fine. 

    Also when monitor shows white elements on screen for a while, like 3 or 4 min, it creates a visible pink overlay (text, windows borders, google chrome top search bar, etc) on screen. Playing a game or a video, this pink overlay disappears.

    I let the monitor unplugged all the night but this not solves the problem.

    DVI cable its checked too.

     

    Any feedback will be appreciated.

    Thank you

  • adibanu
    adibanu Member Posts: 4 New User

    Any feedback yet, please? Thank you.

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator
    I suggest contacting technical support to set it up for repair.
  • adibanu
    adibanu Member Posts: 4 New User

    I just got back from the service: it looks like the LCD is broken. With the cost of the repair (221 EUR + taxes for replacing the LCD - that's more than the retail price for a brand-new, similar model!) I'll be better off without it, so I'm now looking to buy a new monitor.

    It's a shame that this problem occured within less than 6 months after the warranty expiration date (only 2 years warranty for this model)!

     

    Thanks for the support.

    Have a great day, everyone!