unstable GPS on ACER Liquid Jade S [icoyote]

fredj59
fredj59 Member Posts: 9 New User
in 2015 Archives

Hello,

 

I recently bought an ACER Liquid Jade S. I'm using it with two sim cards.

The problem is that the GPS seems to be very laggy. When using Acer Naviguation, the phone seems to lose its position sometime. The position is really not precise at all.

However, the icoyote app is not usable at all. The speed recognised is not precise at all.  And signal gets lost at high speed.

Can someone help me with that matter? Is there a solution to my problem?

Thanks

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    ok, just tested and...

     

    1) Acer Nav worked smoothly, no issues even at 130km/h

    2) Google navigator worked smoothly, no issues even at 130 km/h

    3) icoyote....the worst app i ever tried. Smiley Happy it looses language selections, wrong warnings and GPS works randomly but it's an application fault, since the coverage was good.

    notice that i had no GPS signal on icoyote map but clicking on GPS icon and checking signal on icoyote, GPS has 4-6 satellites and speed was recognised, switching to main screen, no speed and no signal.

     

    so, at the end, probably your device has some issues on GPS but icoyote made it even worst.

    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    please report your build number

    settings/about phone - build version

     

    is GPS set to High accuracy?

    I'm not an Acer employee.
  • fredj59
    fredj59 Member Posts: 9 New User

    Acer_AVOLO_S56_1.009.00_EMEA_GEN1

     

    and yes GPS setting is set on high precision

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    a quick thing is to  try a factory reset, if you not already did.

     

    i can't test on my JadeS on a short time, but in about 2 weeks i can test it on highway with AcerNav.

    I'm not an Acer employee.
  • fredj59
    fredj59 Member Posts: 9 New User

    thank you

    Could you try and use the icoyote app and let me kow if it works for you? (it's free for 30 days)

    I will try the factory reset, I did not think of doing it since it's a new phone.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    ok, i will try it.

    I'm not an Acer employee.
  • fredj59
    fredj59 Member Posts: 9 New User

    So, I've done the factory reset, The GPS seems to do a little better, but it's still lagging a little.

    On ICoyote, the problem is still not resolved: when driving faster than 110 Km/H, the gps signal is lost.

    I have tried Waze app, and I do not encounter the same problem: no signal lost when driving 110 KM/H.

     

    So it looks like the problem might be coming from ICoyote, maybe an incompatibility issue?

    However, the GPS is still lagging using Waze

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    interesting.

     

    i would try to contact iCoyote support and ask about GPS issues.

     

    next sunday i will able to test it Smiley Happy

    I'm not an Acer employee.
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    ok, just tested and...

     

    1) Acer Nav worked smoothly, no issues even at 130km/h

    2) Google navigator worked smoothly, no issues even at 130 km/h

    3) icoyote....the worst app i ever tried. Smiley Happy it looses language selections, wrong warnings and GPS works randomly but it's an application fault, since the coverage was good.

    notice that i had no GPS signal on icoyote map but clicking on GPS icon and checking signal on icoyote, GPS has 4-6 satellites and speed was recognised, switching to main screen, no speed and no signal.

     

    so, at the end, probably your device has some issues on GPS but icoyote made it even worst.

    I'm not an Acer employee.
  • fredj59
    fredj59 Member Posts: 9 New User

    Thank you! It definitely looks to be app-related.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    You welcome.

    I'm not an Acer employee.
  • jef_88
    jef_88 Member Posts: 7 New User

    Hello Fredj59,

     

    Do you have found a solution? I have a jade s56 and the gps is unusable!!!

    Do you speak french? Me yes (59) lol. [edited for privacy]

    I have tried everything it was possible for the gps will be better but no good issue.

    Before I have an iphone 5s and the gps works really good.

     

    Thanks Jeff

     

  • fredj59
    fredj59 Member Posts: 9 New User

    Bonjour Jeff,

     

    Je pense qu'il s'agit d'un problème de qualité des composants du téléphone lui même.

    Par exemple j'ai remarqué un bluetooth médiocre.

    Icoyote n'est utilisable que si tu règles la précision sur 100m dans les paramètres de l'app. (il te faut la dernière version de l'app).

    Pour le GPS en général cela fonctionne, mais la précision n'est pas extraordinaire. Perso j'utilise Acer Nav qui fonctionne pour moi. Par contre impossible d'utiliser le navigation intégrée dans Icoyote, il se met en mode tunnel dès les 110kmH.

     

    En espérant avoir répondu à ta question.

    Fred

     

  • fredj59
    fredj59 Member Posts: 9 New User

    Ps: Ceci pourrait t'aider: http://acer-club.fr/viewtopic.php?f=277&t=10016

  • jef_88
    jef_88 Member Posts: 7 New User

    Fredj59,

     

    Merci pour tes informations. Oui je pense à ça aussi.

    Mais ce n'est pas normal quand même. Le Gps sur Waze n'est pas utilisable en ville ou si trop de virages, il me mets dans le champ directement et met 1 ou 2 min à me retrouver.

    Icoyote n'en parlons pas...

    Enfin j'ai rentré une réclamation sur le site de acer. J'attend car pour moi ce n'est pas normal.

    Ma femme a un samsung à moins de 100€ et il fonctionne 1000 fois mieux.

     

  • jef_88
    jef_88 Member Posts: 7 New User

    Fredj59,

     

    J'ai déjà essayé mais pas d'amélioration.

    Fix très rapide pour moi 5 sec. Mais c'est quand je me déplace que le système ne fonctionne plus.

    Icoyote bloqué à 110 km/h c'est génial... lol

  • fredj59
    fredj59 Member Posts: 9 New User

    Jeff,

     

    Pour moi la fonctionnalité principale de détection des radars fonctionne avec Icoyote. De même que Google Maps ou Acer Nav. Le seul problème semble se poser avec la naviguation dans Icoyote ou Waze.

  • jef_88
    jef_88 Member Posts: 7 New User

    Fredj59,

     

    Pour moi googlemaps c'est pareil il ne suit pas en navigation. Me mets dans les choux si trop de directions.

    Exemple: je suis sur une route et tourne à droite. Et bien il continue tout droit quelques secondes puis réagit mais je suis déjà 100m à droite et du coup il me mets dans les champs ou n'importe où...

    Acernav je n'ai jamais essayé.

  • jef_88
    jef_88 Member Posts: 7 New User

    Aussi la vitesse chez vous suit-elle bien?

    Car moi il y a un décalage énorme. Icoyote ou waze idem.

  • fredj59
    fredj59 Member Posts: 9 New User

    Jeff,

     

    Je pense que tu peux le faire passer en garantie, c'est définitivement pas normal.

    Il y a un léger décalage de vitesse avec icoyote si je ne colle pas le gsm au pare brise. Sinon quand je règle la précision sur 100m Icoyote fonctionne pour moi. Je n'utilise pas Waze donc je ne peux pas te dire.

  • ElizabethS
    ElizabethS Member Posts: 845 Practitioner WiFi Icon




    The Acer Community is a global peer to peer support forum where users share their experiences and expertise with Acer products.

    Because of the multi-national nature of our community, we have asked that users post in English only, as that is the most common language to all users. By doing this, our members are more likely to get a response to their question, and those answers will be available to the entire community as a resource.

Categories