Empowering Technology Is Missing

Tonislegs
Tonislegs Member Posts: 3 New User

When I try to access Acer Empowering Technology all I get is a dialogue box saying "system cannot find the file specified" how can I get it back again?

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    It is helpful to let the community know the following:

    What computer do you have?
    What operating system is on the computer?

    Do you have any error messages?

  • Tonislegs
    Tonislegs Member Posts: 3 New User

    Thanks Tommy,

    My laptop is an Aspire 7720Z running W7 Ser pk 1 and the only message I get is when I press the e button(Top right hand corner) it says "The system cannot find the file specified"

    When I try to access it from the start menu, the only thing in Empowering Technology is Acer eDater Security Management and the error message I get from that is "The item eDStbmngr.exe that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly" Many thanks for your interest.

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Did you uninstall the application?

     

    Have you attempted to reinstall the application from eRecovery?

     

    Using eRecovery to restore drivers and applications 

  • Tonislegs
    Tonislegs Member Posts: 3 New User

    Hello Tommy,

    I have not uninstalled the application.  I cannot use erecovery as it is part of empowering technology and consequently is not there!

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Don't press the 'e' button, but instead search on the drive.

     

    It should still be listed unless it was uninstalled.

This discussion has been closed.