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how do i get touch screen driver for windows 8.1. i am using Acer Z3731 upgraded to windows 8.1

raomohraomoh Posts: 2Member

i am using Acer Z3731 all in one windows 7 home premium 64bit . i recently ugraded to Windows 8.1 but the touch screen functionality did not work with upgrade. i need help on how i can get drivers to work with it. i realise this is a common problem Acer support team are not willing to help. i dont understand. pls i need help other wise i pass on d computer to a charity. thank u.

FAQ & Answers

  • copenmancopenman Posts: 19Member

    raomoh wrote:

    i am using Acer Z3731 all in one windows 7 home premium 64bit . i recently ugraded to Windows 8.1 but the touch screen functionality did not work with upgrade. i need help on how i can get drivers to work with it. i realise this is a common problem Acer support team are not willing to help. i dont understand. pls i need help other wise i pass on d computer to a charity. thank u.


    Hi Ramoh, this may work for you.

     

    Goto Control Panel

    Select Device Manager

    Expand Human Interface Devices 

        Note, you will NOT see anything labeled, "Touchscreen" in the entire list.

    Right-Click on each of the items listed under Human Interface Devices

    The menu for each should look similiar to the following list:

     

         "Update Driver Software..."

         "Enable"

         "Uninstall"

         "--------------"

         "Scan for hardware changes"

         "--------------"

         "Properties"

     

    Check to insure that all items are set to "Enabled"

  • MJACOMPUTERSMJACOMPUTERS Posts: 2Member

    This doesnt seem to be working for me, they all say 'disable'???

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